Comments on: BDO Online Banking: Change in Retail Internet Banking Access Control Parameters

By: SamBP

SamBP — Thu, 02 Sep 2010 17:27:20 +0000

I have a visa electron account (ofw), i wish to broaden my account, deposit a huge amount..will it be secured and with privacy. Is there maximium limit to deposits

By: admin

admin — Mon, 05 Jul 2010 09:38:12 +0000

@Enrique: I am also disappointed with BDO Credit Card dept. I have requested to change my billing address since last year but my request is not yet granted. They require unnecessary requirements in which I cannot easily submit because I am based here in Albay.

Their fax line is always busy.

F%^& BDO!

By: Enrique L. Ligeralde

Enrique L. Ligeralde — Mon, 05 Jul 2010 08:56:54 +0000

I made a big mistake of opening an ATM savings account with BDO. I thought I could immediately use the on line banking services so I could easily transfer funds to my children whenever I am away. It is more than a month now and my application is still in process per online status of application even if I have submitted the signed application the next day I opened the account. I made a follow up this afternoon at the branch where I opened my account and just to be informed that my application was sent to HO but rejected because they are not anymore accepting the form I submitted which I got from the branch. I was told to print and sign the e mail I received regarding my application and was told to wait for another week for the approval. I hope it could be approved before the end of the year 2020. Tried to call the customer service it is always busy and no chance to get through. Tried to e mail the given e mail address and all my mail bounced back to me. Got my BPI ATM and used the online banking instantly same with my PNB ATM.

By: bas

bas — Thu, 01 Jul 2010 03:18:40 +0000

good morning everyone…

in forgot password.. there’s a question asked.. not applicable?
what to answer in this area?

thanks

By: zeena

zeena — Tue, 15 Jun 2010 12:57:42 +0000

hi, how to call bdo call center in singapore? my userid in online banking has locked after trying several times. im using singtel prepaid. when i tried the toll free number, i was unable to call. thanks.

By: poyx

poyx — Wed, 19 May 2010 02:06:07 +0000

I hate BDO, they will automatically deduct an amount from PAYPAL without prior notice or they did not include it on my bank statement. This happened everytime i transferred money from paypal to my BDO account. I called the Hotline number to ask for assistance but it’s useless because you can not easily reach them. they got poor customer service.

By: lara

lara — Fri, 16 Apr 2010 02:54:05 +0000

kuya pask lang po sana what to do when my online banking’s account status is shows as verified: whats the next thing to do??

By: Ronald Redito

Ronald Redito — Thu, 15 Apr 2010 05:51:37 +0000

Hi Estrella,

You need to apply online. If you already applied, you can just log-in with your username and password. Then you can access your savings account.

By: estrella

estrella — Thu, 15 Apr 2010 04:48:15 +0000

just wanted to know, how can i access my account online? i mean how can i check my savings account here in bdo?

By: Ronald Redito

Ronald Redito — Fri, 12 Mar 2010 16:21:25 +0000

This I’m not sure. Pero I think small amounts lang yung gamit for verification. Ilang cents lang po. Di ko napansin kung narefund back yung 2 small amounts when I verified my Paypal account.

Thanks.

By: Ronald Redito

Ronald Redito — Fri, 12 Mar 2010 16:19:47 +0000

As far as I know, wala pong charge yung BDO internet banking.

By: caloy

caloy — Fri, 12 Mar 2010 12:33:48 +0000

just want to know if BDO is charging me for using retail internet banking.

By: caloy

caloy — Fri, 12 Mar 2010 12:32:39 +0000

just want to ask if BDO is charging me for using their retail internet banking?also i got a refund from paypal for the confirmation and linking of my card but it was not credited on my bank statement.

By: Ronald Redito

Ronald Redito — Sun, 31 Jan 2010 05:06:13 +0000

Hi Nenita,

Are you referring to your online account? You can call (02) 631-8000 for your concerns. I remember my account was locked up because I forgot my password Their customer support was very helpful and re-activated my account. You just need to answer a few questions to verify if you are the rightful owner of the account. After that, your password will be reset.

You will be advised by the rep on what to do.

Hope this helps. Come back if your problem is solved and let me know.

Salamat.

By: nenita

nenita — Sun, 31 Jan 2010 04:07:47 +0000

how can i reactivate my account? ive been calling the customer contact center but its always unattended…
i also cant send messages via email.. i always end up receiving the failure .