Effective 17 November 2009, the following enhancements have been implemented in myBDO Internet Banking:
The usual Mandatory Password Change (Password Expiry) was 120 days. It was shortened into 90 days.
The Unsuccessful Log-in attempts (Invalid Password Tries) permitted that was previously 5 tries was lowered into 3 tries.
BDO online banking login
This is to ensure the confidentiality of our accounts and personal information every time we visit their website. BDO assures that they pay utmost attention to system security in line with its Privacy Policy.
It is good to know that our money is safe with BDO. My three accounts are all safe. =)
Source:
BDO Customer Contact Center
Do you have any BDO Online banking experience to share? Please feel free to share it below.
Important Sites and Info:
MyBDO Internet Banking Site
Banco De Oro Swift Code – BNORPHMM
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i have forgotten my BDO internet banking password and ive tried more than 3 times and my user account was locked out. Ive been trying to contact BDO, for 5 days now, via email to callcenter@bdo.com.ph on what to do but i havent received any reply. One more thing, how can i contact bdo on toll free no. 6318000? What specific intl access code should i use since im in ABi DHabi? kindly send reply to my email.thanks
Hi Ai,
If you are abroad, you can just dial the usual number when you call the Philippines. I believe the area code is (02) because the call center is based in Manila area. Then follow the voice prompt for the correct concern. The customer support representative will then ask questions to verify if you are really the owner of the account.
Then password will be reset and you can now access and you will be asked to change the password when you successfully log-in.
Hope this helps.
Hi,
will i get charged for enrolling for BDO internet banking service? just wanna know. Thanks.
Hi Carlo,
There is no charge for enrolling your account. But I believe you have to visit the bank to submit your application. When I enrolled my account back in 2005, I believe the activation is just online. They have changed the procedure for security reasons.
Thanks.
how can i reactivate my account? ive been calling the customer contact center but its always unattended…
i also cant send messages via email.. i always end up receiving the failure .
Hi Nenita,
Are you referring to your online account? You can call (02) 631-8000 for your concerns. I remember my account was locked up because I forgot my password Their customer support was very helpful and re-activated my account. You just need to answer a few questions to verify if you are the rightful owner of the account. After that, your password will be reset.
You will be advised by the rep on what to do.
Hope this helps. Come back if your problem is solved and let me know.
Salamat.